Review Article

Using QoE Metric as a Decision Criterion in Multimedia Heterogeneous Network Optimization: Challenges and Research Perspectives

Table 2

Summary of challenges and research opportunities associated with the use of QoE in network management.

ReferencesDomainApplication consideredChallengesResearch opportunity

[30]QoE managementMultimedia servicesSubjective measurement of QoE, management (QoS) and real-time QoE, diversity of users and devices, and environmental factorsSDN, NVF, ML, mega data

[20]QoE assessmentMultimedia servicesData collection and processing and the complexity of ML techniquesData-driven approaches

[34]QoE estimationStreaming video, voice-over IP, and online gamingCommonly used parameters are MOS and OS (opinion score), but the challenge is the need for accurate reference data and model parametersN/A

ā€‰Modeling, measurement, and predictionMultimedia servicesVarious factors (QoS) (UX), environmental factors, and user characteristicsThe use of ML, hybrid models, and new approaches to measuring QoE

[10]QoE managementN/ABandwidth management, quality of service (QoS) management, and network resource managementā€‰

[9]QoE managementStreaming video servicesLack of large-scale datasets and benchmarksUsing ML for QoE management

[33]QoE managementNetwork services, streamingBandwidth management, quality of service (QoS) management, and network resource managementModeling technique and prediction

[35]QoE measurementMultimedia communicationMeasure and optimize QoE in wireless communicationsQoE management in wireless networks

[36]QOE measurementMultimediaData collection, modeling, and prediction, design of a complete, efficient, reliable, and accurate open big data analysis and processing prototype systemN/A

[37]QoE monitoringISPOptimization of user QoEN/A
Encryption and privacy aspects

[19]Load balancingN/AThe growth of big data implementation of millimeter wave (mm-wave) security and privacySDN/network functions virtualization (NVF) deep learning transfer learning (tl)

[11]QoE predictionN/ADomination of ML over DLN/A
Adaptive deep learning for enhanced video delivery
Computational cost and interoperability
Self-healing networks and failure recovery

[21]QoE managementMultimedia(1) Which key quality parameters to optimize and control?
(2) Where to control (e.g., client side, server side, and network side)?
(3) When to perform QoE optimization and control (e.g., during service, i.e., online or offline control)?
(4) How often to monitor and optimize QoE?
N/A