Work Engagement among Acute Care Nurses: A Qualitative Study

Table 3

Subcategories about organizational factors affected the work engagement of Omani nurses working in acute-care hospitals.

Category	Subcategory	Description	Examples
Organizational	(i) Leadership	Negative and positive comments about charge nurses’ and nursing administrations’ decisions, management, and communication	“Our charge nurse is very supportive”
			“She is not good at distributing staff”
			“She shouts at us”
			“Nursing administration is only there for punishment”
	(ii) Teamwork and interprofessional relationship	Participants described the team in the unit, friends at work, and relationships with other healthcare workers	“I have the best team ever and the staff are excellent”
	(iii) Autonomy	Comments about how much freedom the participants had while carrying out nursing assignments	“I feel I have the full autonomy to do my work and I am not restrained”
	(iv) Pay and monetary incentives	Comments about low pay and unfair or absence of incentives	“There is unfairness, the salary is the same for those nurses with BSN and those with a nursing diploma”
	(v) Job demand	Comments about nursing practice environment’s stressors that required participants to perform extra efforts to perform duties and achieve work goals
	(vi) Workload	Comments about having more work than the participants can perform and should be accomplished in a specific time	“We are short of 13 staff nurses to do what we supposed to do”
	(vii) Shift	Comments about the rotating shifts	“The difficult thing is the night shift”
	(viii) Patient harassment and demands	Comments about behaviors and attitudes expressed by patients or their relatives to nurse participants at work	“Some patients come for fighting and disturb your mood especially if the shouting was in front of everybody”