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| Category | Performance indicators | Description |
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| Time | Time for construction | The duration taken to complete the construction project from start to finish, indicating efficiency in project execution |
| Time of rework | The time spent on reworking or correcting errors in construction activities, reflecting the effectiveness of initial work quality |
| Site mobilization | The time and efficiency of preparing the construction site for project commencement, demonstrating logistical and operational readiness |
| Lost time by accidents | The amount of time lost due to accidents or safety incidents on the construction site, highlighting safety performance, and risk management practices |
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| Client satisfaction | Materials and installation | The level of satisfaction of clients regarding the quality and timely delivery of materials and installation processes |
| Communication and response | The effectiveness of communication channels and responsiveness of contractors to client inquiries, concerns, and requests |
| Claims resolutions | The efficiency and effectiveness of resolving disputes or claims raised by clients during the project lifecycle |
| Response to change order | The ability of contractors to adapt to changes requested by clients during project execution, including responsiveness and flexibility |
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| Quality of performance | Quality of submittals | The degree to which submitted project documents, plans, and specifications meet quality standards and client requirements |
| Inspection and testing | The thoroughness and accuracy of inspections and testing procedures conducted to ensure compliance with quality standards |
| Quality of implementation | The fidelity and precision in translating project designs and plans into tangible construction results |
| Labor skills and qualifications | The competence, expertise, and qualifications of the workforce involved in executing construction activities |
| Productivity | The efficiency and output of labor and resources utilized in construction tasks, indicating optimization of resources |
| Corrective actions (rework) | The effectiveness and timeliness of corrective actions taken to address defects, errors, or deficiencies in construction work |
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| Financial cost | Financial stability and capital | The financial strength and stability of the contractor, including liquidity, solvency, and access to capital |
| Cost control | The ability to manage and control project costs within budgetary constraints, minimizing cost overruns and variances |
| Cash flow | The consistency and predictability of cash inflows and outflows throughout the project duration, ensuring financial viability |
| Construction cost | The total expenditure incurred for construction activities, encompassing material costs, labor expenses, and overheads |
| Profitability | The ability of the contractor to generate profits from construction projects, balancing revenues, and expenses effectively |
| Cost of rectifying defects/rework | The financial impact of addressing defects or rework in construction activities, including additional costs incurred |
| Cost predictability | The accuracy and reliability of cost estimates and projections, aiding in effective project budgeting and financial planning |
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| Health and safety | Fatalities | The number of fatalities or deaths occurring on the construction site, reflecting safety performance, and risk mitigation efforts |
| Safety standards | Adherence to established safety standards, regulations, and protocols to ensure a safe working environment for all stakeholders |
| Accident rate | The frequency and severity of accidents or incidents occurring on the construction site, indicating safety performance and risk exposure |
| Safety of the current work | The level of safety measures and precautions implemented in ongoing construction activities to prevent accidents and injuries |
| Safety of transport/equipment | The safety protocols and maintenance standards observed for transportation vehicles and construction equipment used on-site |
| Safety and risk control | The effectiveness of safety management practices and risk control measures implemented to mitigate hazards and ensure worker safety |
| Health insurance | The provision of health insurance coverage or benefits for workers to address medical emergencies or injuries sustained on the job |
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| Management | Construction method and technology | The utilization of innovative construction methods, techniques, and technologies to enhance project efficiency and productivity |
| Type and number of sufficiency of equipment | The availability, adequacy, and suitability of equipment and machinery required for construction tasks, ensuring operational efficiency |
| Risks and opportunities | The identification, assessment, and management of risks and opportunities throughout the project lifecycle to optimize project outcomes |
| Adequacy and sufficient number of labor and equipment | The adequacy of labor and equipment resources allocated to construction activities, meeting project requirements and deadlines |
| Safekeeping and storage | The proper storage and safekeeping of construction materials, equipment, and resources to prevent loss, damage, or theft |
| Reporting | The accuracy, timeliness, and comprehensiveness of project reporting and documentation, facilitating informed decision-making and transparency |
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| Environment | Compliance with environmental policy | Adherence to environmental regulations, standards, and policies to minimize adverse environmental impacts and promote sustainability |
| Site waste management | The effective management and disposal of construction waste generated on-site, reducing environmental pollution and promoting resource conservation |
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