Research Article

Development of a Performance Assessment Model for Contractors in Saudi Arabian Construction Projects

Table 3

Importance weights of KPI categories and subcategories.

CategoryCategory weightPerformance indicatorsWeight

Time0.2441Time for construction0.4189
Time of rework0.2672
Site mobilization0.2374
Lost time by accidents0.0764

Client satisfaction0.2181Materials and installation0.3967
Communication and response0.2279
Claims resolutions0.2097
Response to change order0.1658

Quality of performance0.1599Quality of submittals0.2445
Inspection and testing0.2255
Quality of implementation0.2226
Labor skills and qualifications0.0550
Productivity0.1400
Corrective actions (rework)0.1125

Financial cost0.1682Financial stability and capital0.2786
Cost control0.2469
Cash flow0.1536
Construction cost0.1409
Profitability0.0814
Cost of rectifying defects/rework0.0556
Cost predictability0.0430

Health and safety0.1064Fatalities0.3378
Safety standards0.2148
Accident rate0.1544
Safety of the current work0.0834
Safety of transport/equipment0.0812
Safety and risk control0.0756
Health insurance0.0528

Management0.0576Construction method and technology0.2494
Type and number of sufficiency of equipment0.2311
Risks and opportunities0.1751
Adequacy and sufficient number of labor and equipment0.1363
Safekeeping and storage0.1174
Reporting0.0905

Environment0.0457Compliance with environmental policy0.5199
Site waste management0.4801