Student Evaluations of a (Rude) Spoken Dialogue System Insights from an Experimental Study

Table 1

Student’s questions and polite and rude phrasings of face threats in ACURI’s responses.

Student Question	Polite Phrasing in ACURI’s Response	Rude Phrasing in ACURI’s RESPONSE
Do I have to take the exam in Social Psychology in the second semester?	You can choose whether you want to do the exam in your second or third semester. You find this information on the website if you look for the link to syllabus and exam information.	No, you have to do the social psychology exam in the second or third semester. You find this information on the website if you look for the link to syllabus and exam information.
What are the consequences if I do not pass an exam in the scheduled window of time?	That can happen but it’s regrettable. Other courses can only be taken once the exam is passed.	Well, hard luck! You have to pass the exam before you can take other courses.
How many internships do I have to complete?	For your Bachelor’s degree this is around 12 weeks. The exact number of hours varies from Bachelor to Master degree. If you get a chance take a look at the syllabus. After completing your internships you will for sure have a good idea about the different fields Psychologists work in.	As many as you need in order to get an idea of the different fields Psychologists work in. The exact number of hours varies from Bachelor to Master degree. To find out you will have to look into the syllabus.
How are Mrs. Ralamo’s teaching skills?	Students she perceives to be motivated to work will pass her class rather easily. So you will get a long with her well if you do the work in class.	Well it’s going to be difficult for lazy ones. Make an effort and do the work in class and you won’t have problems with her.
Are Statistics really that difficult?	If you make an effort you will do okay. In addition to that there is a statistics tutorial that you can enroll in.	People asking such a question will probably have problems. If you are already worried that you won’t manage it’ll probably turn out this way. Enroll in the statistics tutorial right away; the tutors regularly make miracles happen.
Is there a compulsory attendance for courses	For most lectures and classes attendance is not mandatory but you should try to go nonetheless because contents to be learned usually stick better this way then through self-study.	No, attendance is not mandatory for most lectures and classes. But how do you expect to learn if you don’t go to class?