Research Article
From Chance to Serendipity: Knowledge Workers’ Experiences of Serendipitous Social Encounters
Table 5
Categories of the follow-up phase identified in the respondents’ stories.
| | Category | Examples from the stories |
| | Repeated interactions (30 stories) | Multiple meetings or chats that gradually lead to identification of potentially valuable outcomes | | Contact information exchanges (6 stories) | Capturing opportunities for later, for instance, by exchanging business cards or contact details |
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