Level of Clients’ Satisfaction and Associated Factors with the Service of Out-Patient Department in Dilla University Referral Hospital, Southern Ethiopia, 2021

Table 1

Sociodemographic characteristics of clients in the outpatient department of DURH, SNNPR, Ethiopia, 2021 (n = 412).

Socio demographic variables	Category	Frequency	Percentage
Sex	Male	237	57.5
	Female	175	42.5
Age in year	18–27	128	31.1
	28–37	131	31.8
	38–47	82	19.9
Marital status	Single	112	27.2
	Married	254	61.7
	Divorced	31	7.5
	Widowed	15	3.6
Educational status	Unable to read and write	97	23.5
	Able to read and write	87	21.1
	Primary	107	26.0
	Secondary	74	18
	Diploma and above	47	11.4
Occupational status	Governmental employee	46	11.2
	Merchant	105	25.5
	Farmer	118	28.6
	Student	65	15.8
	House wife	74	18.0
	Other	4	1.0
Address	Urban	178	43.2
	Rural	234	56.8
Religion	Protestant	200	48.5
	Catholic	62	15
	Orthodox	108	26.2
	Muslim	38	9.2
	Other	4	1.0
Ethnicity	Gedio	215	52.2
	Sidama	72	17.5
	Oromo	79	19.2
	Gurage	22	5.3
	Amhara	21	5.1
	Other	3	0.7
Family monthly income	Less than 500	81	19.7
	500–1000	141	32.2
	Greater than 1000–1500	94	22.8
	Greater than 1500	96	23.3

Othermotorcycle deriver, other Waqefeta and no religion, other Wolayita, Hadiya.