LGBTQI+ Experiences of HIV Management Services at Primary Healthcare Facilities in Gauteng Province, South Africa

Table 2

Themes and subthemes.

Themes	Subthemes
Healthcare environment	Long waiting periods
	Overcrowded healthcare facilities
	Noninclusive preventive care
Factors enhancing access to services	Trained healthcare providers
	Nurses dedicated to providing LGBTQI+ health services
	Working in partnership with private organizations
Barriers to accessing HIV management services for LGBTQI+ people	Delayed access to treatment due to COVID-19
	Limited access to gender-affirming procedures
	Gender binary forms
	Silence about LGBTQI+ people’s issues
	Availability of appropriate HIV prevention commodities
Impact of LGBTQI+ unfriendly healthcare services	Increased risk of HIV infection
	Defaulting treatment