Research Article

Maternal Satisfaction and Its Associated Factors towards Spinal Anesthesia for Caesarean Section: A Cross-Sectional Study in Two Eritrean Hospitals

Table 4

Satisfaction level of mothers towards anesthetic service item-wise, Asmara, Eritrea, 2018.

Satisfaction subscalesLevel of satisfaction of the mothers
Dissatisfied N (%)Neutral N (%)Satisfied N (%)

Preoperative assessment and evaluation
 Satisfaction with the amount of information given from the anesthesia practitioners about anesthesia193 (80.4)9 (3.8)38 (15.8)
 Explanation about operation77 (32.1)20 (8.3)143 (59.6)
 Explanation about your stay at operating theater211 (87.9)5 (2.1)24 (10)
 Understandable information29 (12.1)15 (6.3)196 (81.7)
 Sufficient explanation about the feeling after anesthesia195 (81.3)7 (2.9)38 (15.8)
 Satisfaction with preoperative visit166 (69.2)37 (15.4)37 (15.4)
 Satisfaction with information about postoperative complication204 (85)13 (5.4)23 (9.6)

Pain therapy
 Satisfaction with postoperative pain28 (11.7)5 (2.1)207 (86.3)
  Satisfaction with the absence of pain at puncture site10 (4.2)0 (0)230 (95.8)
 Satisfaction with absence of pain during operation60 (25)11 (4.6)169 (70.4)

Intraoperative care and attention of the anesthetist
 Satisfaction of anesthetist’s attention to your complaints like pain and nausea7 (2.9)7 (2.9)226 (94.2)
 Satisfaction with degree of anesthetist’s will to listen your questions6 (2.5)8 (3.3)226 (94.2)
 Action according to your needs8 (3.3)5 (2.1)227 (94.6)
 Anesthetist showing understanding of your situation9 (3.8)5 (2.1)226 (94.2)

Anesthetist-patient relationship
 Did the anesthetist take your privacy into account?121 (50.4)16 (6.7)103 (42.9)
 Anesthetist’s respect/politeness15 (6.3)5 (2.1)220 (91.7)
 Did the anesthetist take your cultural background into account?10 (4.2)1 (0.4)229 (95.4)
 Satisfaction with the chance for your decision on type of anesthesia received231 (96.3)1 (0.4)8 (3.3)

Postoperative care and follow-up of mothers by the anesthetist
 Satisfaction with anesthetist’s postoperative visit182 (75.8)15 (6.3)43 (17.9)
 Satisfaction with PONV treatment10 (4.2)4 (1.7)226 (94.2)

Quality care
 Satisfaction with waiting time between your arrival at theater and operation31 (12.9)12 (5)197 (82.1)
 Satisfaction with receiving the same anesthetic again18 (7.5)14 (5.8)208 (86.7)
 Degree of your confidence in the anesthesia practitioners4 (1.7)24 (10)212 (88.3)
 Degree of professionalism of your anesthesia practitioners9 (3.8)13 (5.4)218 (90.8)
 Recommendation of the anesthesia team to others in your family27 (11.3)6 (2.5)207 (86.3)

PONV: postoperative nausea and vomiting.