User Satisfaction of Using Electronic Medical Record System and Its Associated Factors among Healthcare Professionals in Ethiopia: A Cross-Sectional Study
Table 3
Bivariable and multivariable analyses of factors associated with user satisfaction of electronic medical records among health professionals working at private hospitals in Addis Ababa, Ethiopia, 2021.
Character
EMR satisfaction, (%)
COR (95% CI)
AOR (95% CI) value
Satisfied
Dissatisfied
Sex
Male
91 (51.70)
85 (48.30)
1.00
Female
123 (54.19)
104 (45.81)
1.10 (0.74-1.64)
1.17 (0.58-2.36)
0.64
Age
21-30
122 (53.98)
104 (46.02)
2.05 (0.58-7.20)
0.55 (0.14-2.10)
0.38
31-40
78 (54.93)
64 (45.07)
2.13 (0.59-7.61)
1 .51 (0.13-2.02)
0.34
>40
14 (36.36)
21 (63.64)
1.00
Computer literacy
Good
191 (80.59)
46 (19.41)
25.80 (14.96-44.54)
2.92 (1.16-7.37)
0.023
Poor
23 (13.86)
143 (86.14)
1.00
Perceived system quality
Good
183 (82.81)
38 (20.11)
23.45 (13.93-39.49)
3.05 (1.32-7.05)
0.009
Not good
31 (17.19)
151 (82.97)
1.00
Perceived information quality
Good
187 (82.02)
41 (17.98)
25.00 (14.69-42.53)
3.54 (1.55-8.11)
0.003
Not good
27 (15.43)
148 (84.57)
1.00
Perceived service quality
Good
162 (79.80)
41 (20.20)
11.24 (7.06-17.92)
3.15 (1.58-6.28)
0.001
Not good
52 (26.00)
148 (74.0)
Profession
Physician
38 (17.76)
36 (19.05)
1.00
Nurse
94 (43.93)
106 (56.08)
0.84 (0.49-1.43)
0 .62 (0.24-1.61)
0.332
Laboratory
34 (15.89)
15 (7.94)
2.14 (1.00-4.58)
1.19 (0.33-4.22)
0.784
Pharmacy
24 (11.21)
15 (7.94)
1.51 (0.69-3.33)
0.73 (0.20-2.56)
0.621
Radiologist
9 (4.21)
(63.17)
1.42 (0.46-4.39)
0.52 (0.08-3.19)
0.488
HMIS
15 (7.01)
11 (5.82)
1.29 (0.52-3.18)
0.48 (0.112.18)
0.349
Computer access
Adequate
127 (59.35)
32 (16.93)
16.44 (8.89-30.39)
3.17 (1.19-8.46)
0.021
Inadequate
21 (9.81)
87 (46.03)
1.00
HMIS training
Yes
128 (68.45)
59 (31.22)
3.27 (2.17-4.94)
2.86 (1.22-6.71)
0.016
No
86 (39.81)
130 (68.78)
1.00
EMR training
Yes
172 (80.37)
43 (22.75)
13.90 (8.61-22.44)
4.00 (1.76-9.03)
0.001
No
42 (19.63)
146 (77.25)
1.00
IT qualification
Qualified
181 (84.58)
151 (45.48)
1.38 (0.82-2.30)
0.46 (0.19-1.10)
0.083
Not qualified
33 (15.42)
38 (20.11)
1.00
Perceived system usability
High usability
148 (80.87)
35 (19.13)
9.87 (6.18-15.75)
2.32 (0.87-3.56)
0.029
Low usability
66 (30.00)
154 (70.00)
1.00
eHealth literacy
High
195 (61.13)
124 (38.87)
5.37 (3.07-9.40)
0.94 (0.35-2.54)
0.916
Low
19 (22.62)
65 (77.38)
1.00
Note: significant at value < 0.05 and significant at value < 0.01.
