| SCT construct | Sample items |
| Self-efficacy (efcy) | (1) When a problem upsets me a lot, I can evaluate my emotions, behavior, and beliefs about the problem. (2) If I hear my colleagues talking about me, I can still concentrate on my work. (3) If a colleague disrespects me, I can still consider the part I played in the incident. (4) When negative thoughts affect me, I can assess the pros and cons of those thoughts. (5) When I am very upset, I can reflect on the reason enough to approve or reject my negative thoughts. (6) When a problem makes me angry or distressed, I can think of ways to solve the problem. (7) Even when I am very busy, if unwanted thoughts come to me, I can dismiss them. (8) Even when I have a lot on my mind, I can listen to others when speaking with them. (9) While speaking with others, I wait for them to finish their point even if their conversation is too long or irrelevant. (10) Whenever I am talking with people, I can focus on their facial expressions. (11) If I am agitated by someone, I can plainly explain the reason to them. (12) I can comfort with my colleagues when a problem arises. (13) If I am asked to do something unusual, I can frankly decline to do it. (14) If I ever lose my temper with people, I can leave to room recognizing I need to calm down. |
| Self-regulation (regu) | (1) I evaluate my thoughts regularly. (2) When I evaluate my thoughts, I know that I should modify my thoughts. (3) I evaluate my relationship with others regularly. (4) When I evaluate my relationship with others, I consider how I can improve my relationships. (5) I evaluate my emotions regularly. (6) When I evaluate my emotions, I consider how I can modify what I do. (7) I have undertaken some training to help me understand my thoughts. (8) I have undertaken training or studied books to develop my communication skills. (9) I have undertaken resilience skills training to improve control of my emotions. (10) I always ask myself whether I could clear away my negative thoughts. (11) I ask my colleagues for feedback on whether I have improved my communications with others. (12) I evaluate my deeds regularly to know whether if I have been successful in controlling my emotions. (13) When I write down about my negative thoughts, I encourage myself. (14) When I manage to control any negative emotions, I encourage and appreciate myself. |
| Social support (supp) | (1) I have colleagues that help me with problems. (2) I have colleagues to motivate me when I am training to evaluate my thoughts. (3) My family help me to think about my communication skills. (4) I have at least one family member to guide me to know my emotions (e.g., anger, sadness, jealousy, anxiety, feeling blameworthy, and disappointment). (5) When I have negative emotions, I can talk about them with my family. (6) When I am upset or anxious, I can talk with my colleagues about it. (7) When I feel blameworthy for a mistake, I have friends to discuss them with me. (8) When I am under pressure at work, my family helps me with other issues. (9) When I am on leave, my colleagues help with my tasks. (10) If ever I need money, there are always some people who will help me. |
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