Research Article

Hotel Review Classification Based on the Text Pretraining Heterogeneous Graph Neural Network Model

Table 1

Topic words for reviews.

TopicTopic words

LocationPlace, geographical position, geographical environment, geographical location, travel, address, traffic, surrounding environment, close to, downtown, airport, subway, walking, taxi
CateringBreakfast, food, eat, dinner, lunch, repast, buffet, have a meal, beer and skittles, delicious, cafe, food and beverage, bar, drinks, snacks
ServicePolite, attitude, friendly, enthusiasm, cordial, patience, family, satisfying service, give response to every prayer, personnel quality, hospitality, satisfied, zealous, warmth, smile
RoomGuest rooms, space, room type, toilet, suite, daylight, equipment, smart, area, decorate, curtain, shower, high technology, inside the house, extra bed
PriceCost, price table, room rate, economical, cost-effective, high-performance cost ratio, cheap, low price, discount, slack season, level, reasonable price, inexpensive, expensive, worthlessness
CleanlinessClean, neat, clean and sanitary, salubrious, environment, tidiness, orderliness, exquisite, sweep, brilliancy, smell, peculiar, dirty, sterilize, allergy
FacilitiesBilliards, gymnasium, room, swim, running machine, laundry, amusement park, open, installation, instrument, fitness equipment, water quality, swim ring, water sports, billiards, naughty castle.