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Situational analysis | Intervention target | Target audience | Change objectives | Theory | Methods | Activities | Short-term outcomes | Medium-term outcomes | Long-term outcomes |
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| Influence individuals | Healthcare workers (HCWs), patients | Hand hygiene compliance | (i) Theory of Planned Behavior (TPB) (ii) Freire’s model of adult education | (i) Discussion (ii) Problem-based learning (iii) Guided exploration | (i) Identifying the advantages and disadvantages of performing hand hygiene (ii) Determining people whose approval is important for the person to do hand hygiene (iii) Identifying barriers to performing hand hygiene (iv) Identifying facilitators to performing hand hygiene (v) Brainstorming root causes of poor hand hygiene adherence (vi) Personalizing the issue and using role-plays to generate emotions | (i) Improved knowledge, perception, and attitudes about hand hygiene compliance | (i) Compliance with the WHO “5 moments of hand hygiene” responsibly (ii) Sustained improvement in hand hygiene | (i) Reduced nosocomial infections |
Influence interpersonal level | Coworkers and supervisors | Supportive behavior
Emotional, informational, appraisal, and instrumental support | (i) Social norms theory | (i) The train-the-trainer method | (i) Participatory discussions between HCWs about hand hygiene compliance (ii) Creation of new knowledge in a selected group of participants (iii) Sharing knowledge with others | (i) Improved social norms about hand hygiene in workplace | (i) Social approval for hand hygiene compliance (ii) HCWs imitate each other in performing hand hygiene (iii) Sustained improvement in hand hygiene |
Influence organizational level | Decision-makers | Supportive environment: policies and regulations | Organizational change theory | (i) Planning (ii) Monitoring (iii) Reviewing (iv) Rewarding | (i) Designing new and innovative policy for improving hand hygiene (ii) Providing the essential materials and equipment for hand hygiene compliance (iii) Continuous monitoring of hand hygiene compliance among staff and patients (iv) Appropriate reaction to hand hygiene behavior at the right time and place (v) Performance review with employee self-assessment (vi) Encouragement of wards that have the highest hand hygiene and the lowest nosocomial infections | (i) Responsive policy for improving hand hygiene | (i) Sustained leadership (ii) Continuous evaluation (iii) Sufficient facilities (iv) Sustained improvement in hand hygiene |
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