Large Group Decision-Making Approach Based on Stochastic MULTIMOORA: An Application of Doctor Evaluation in Healthcare Service

Table 11

Treatment Department
What kind of people do you belong to?	undergoing treatment	treat recently	online appointment		family of patient
	Dimensions	questions	Quite agree	agree	neutral	disagrees	Quite disagrees
Ability	The ability of a doctor to conduct scientific research is helpful for clinical treatment.
	The doctor can better serve patients by improving their scientific research.
	The doctor can identify common acute conditions.
	The doctor has clear clinical thinking and responds appropriately to the symptoms described.
	This treatment is efficient to the extent of the disease.
	There is unnecessary waiting or checking in the treatment process.
	The doctor checks and treats you according to your description.
Reputation	The doctor diagnosed the illness correctly.
	You feel the treatment is very effective after the treatment
	The doctor listened patiently to the description.
	The doctor answered your question.
	During your treatment, the doctor uses “please” or “excuse me” in your relationship?
	During your treatment, the doctor can always pay attention to your illness and mood.
	During your treatment, the doctor is responsible for your diagnosis and treatment.
	During your treatment, the doctor forces you to buy expensive and unnecessary drugs.
	During your treatment, the doctor advised you to have unnecessary tests.
	The doctor can effectively communicate your symptoms.
	The doctor can explain the illness and treatment plan clearly.
	The doctor can communicate effectively with your family.