Measuring the Project Management Complexity: The Case of Information Technology Projects

Table 2

IT Projects Complexity factors (literature review).

Group of factors	Factors	References
Objectives, requirements and expectations	Clear statements of requirements	[16–22]
	Realistic expectations	[20, 20–24]
	Clear strategic objectives	[18–20, 25]
	Uncertain and changing regulatory requirements	[16–20, 23]
Interested Parties, Integration	User involvement	[17, 18, 20, 21, 24, 26]
	Executive management support	[18–20, 23–25]
	Project Sponsor Committed with project methodology	[18, 19, 23, 27, 28]
Leadership, teamwork, decisions	Team motivated by the project	[17, 18, 26, 29]
	Hard Working, focused staff	[17, 18, 20, 26, 29]
	Near shore/off shore teams involved	[17, 18, 26, 29]
	Offshore/near shore teams are familiar with technical and business aspects of project	[17, 18, 24, 26, 29]
PM methods, tools and techniques	Incremental or iterative methodology used in the project	[24, 30]
Technology	Incompetence on using/applying Technology	[20, 23]
	New Technologies	[18, 20, 21, 26, 28, 31, 32]
	IT Management Support	[20, 24]
	Technology Illiteracy	[18, 20, 26, 28, 31, 32]
	Infrastructure, Telecommunication Constraints	[23, 24, 33–35]