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| Grade | Characterization of supply chain flexibility grade |
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| I (excellent) | (1) The specialty of the supply chain, the adaptability, and flexibility of service are strong |
| (2) On the basis of specialization, it tends to be more personalized |
| (3) It has a strong ability to effectively respond to changes in demand, a strong ability to respond to service supply chain, and a high level of flexibility |
| II (good) | (1) The specialty of the supply chain, the adaptability, and flexibility of service are stronger |
| (2) On the basis of specialization, it can be more personalized |
| (3) The ability to effectively respond to the change of demand is stronger, the response ability of service supply chain is stronger, and the level of flexibility is higher |
| III (medium) | (1) The specialty of the supply chain, the adaptability, and flexibility of service are general |
| (2) The flow efficiency of information exchange among the main parts of the supply chain is general. |
| (3) The ability to effectively respond to changes in demand is general, the response ability of the supply chain is general, and the level of flexibility is general |
| IV (poor) | (1) The specialty of the supply chain, the adaptability, and flexibility of service are weak |
| (2) The flow efficiency of information exchange among the main parts of the supply chain is low |
| (3) The ability to deal with the change of demand effectively is weak, the response ability of the supply chain is weak, and the level of flexibility is low |
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