The Construction Path and Mode of Public Tourism Information Service System Based on the Perspective of Smart City

Table 3

Response factor analysis of tourists’ behavior.

Number	Item	F1	F2	F3
L01	The commitment of the tourism product or service provider of the destination has fulfilled	0.842	−	−
L02	The tourism products or services I buy can complete consumption or experience	0.894
L03	The provider of tourism products or services at the destination is reliable	0.823
M01	When I have problems, I know whom to talk to and can communicate with	−	0.832	−
MO2	Internet and the social platform play a great role in my tourism communication		0.846
M03	No problem of smooth or improper communication in my whole tourism activity		0.917
N01	The scenic spot of the destination can provide corresponding products or services	−	−	0.782
NO2	The service personnel at the destination is competent for his/her work			0.831
N03	Internet plus or intelligent building of N03 destination can meet my needs			0.742