The Influence of Substituting Prices, Product Returns, and Service Quality on Repurchase Intention

Table 12

Standardized direct/indirect effects with two-tailed significance.

Standardized direct effects (group number 1: default model)
	PRODRTN	SERQLTY	SWTCST	CUSTSATF
CUSTSATF	−0.100	0.646	0.167	0.000
REPINT	−0.038	0.618	0.224	0.660
Standardized direct effects: lower bounds (BC) (group number 1: default model)
	PRODRTN	SERQLTY	SWTCST	CUSTSATF
CUSTSATF	−0.218	0.543	0.075	0.000
REPINT	−0.031	−0.103	0.152	0.570
Standardized direct effects: upper bounds (BC) (group number 1: default model)
	PRODRTN	SERQLTY	SWTCST	CUSTSATF
CUSTSATF	0.004	0.724	0.259	0.000
REPINT	0.127	0.111	0.301	0.752
Standardized direct effects: two-tailed significance (BC) (group number 1: default model)
	PRODRTN	SERQLTY	SWTCST	CUSTSATF
CUSTSATF	0.059	0.002	0.003	0.0.0.
REPINT	0.319	0.001	0.002	0.001
Standardized indirect effects (group number 1: default model)
	PRODRTN	SERQLTY	SWTCST	CUSTSATF
CUSTSATF	0.000	0.000	0.000	0.000
REPINT	−0.066	0.426	0.111	0.000
Standardized indirect effects: lower bounds (BC) (group number 1: default model)
	PRODRTN	SERQLTY	SWTCST	CUSTSATF
CUSTSATF	0.000	0.000	0.000	0.000
REPINT	−0.150	0.337	0.051	0.000
Standardized indirect effects: upper bounds (BC) (group number 1: default model)
	PRODRTN	SERQLTY	SWTCST	CUSTSATF
CUSTSATF	0.000	0.000	0.000	0.000
REPINT	0.001	0.521	0.176	0.000
Standardized indirect effects: two-tailed significance (BC) (group number 1: default model)
	PRODRTN	SERQLTY	SWTCST	CUSTSATF
CUSTSATF	...	...	...	...
REPINT	0.055	0.002	0.002	...