The Influence of Substituting Prices, Product Returns, and Service Quality on Repurchase Intention

Table 3

Descriptive statistics of the study.

	N Statistics	Minimum statistics	Maximum statistics	Mean statistics	Std. deviation statistics	Variance statistics
Service quality	325	2.40	4.93	3.816	0.411	0.169
Switching costs	325	1.00	4.80	3.244	0.659	0.435
Product returns	325	1.67	5.00	3.805	0.678	0.460
Customer satisfaction	325	1.67	5.00	3.829	0.503	0.253
Repurchase intention	325	2.00	5.00	3.706	0.627	0.393
Valid N (listwise)	325