The Influence of Substituting Prices, Product Returns, and Service Quality on Repurchase Intention

Table 5

KMO and Bartlett’s test.

KMO and Bartlett’s test	Switching costs	Product returns	Service quality	Customer satisfaction	Repurchase intent	Overall
Kaiser–Meyer–Olkin measure of sampling adequacy	0.710	0.678	0.831	0.853	0.736	0.877
Bartlett's test of sphericity approx. chi-square	346.0	235.0	1533.4	744.9	364.2	4616.5
Df	10	3	105	15	6	528
Sig.	0.001	0.001	0.001	0.001	0.001	0.001

Note. Value (KMO >0.5 or ideally >0.7) for adequacy of percentage of variance [73].