|
| Code | Variables | S. D (%) | D (%) | N (%) | A (%) | S. A (%) |
|
| DPS1 | Digital payment system is more user-friendly than previous conventional ones | 0.6 | 0.6 | 21.8 | 40 | 37 |
| DPS2 | Digital payment system is better than the traditional payment system | 0.6 | 2.4 | 13.3 | 52.1 | 31.5 |
| DPS3 | I am more aware related to digital payment system | 15.2 | 3.6 | 0.06 | 46.7 | 33.9 |
| DPS4 | Helpful in saving time, cost, and processing fees | 4 | 12 | 4.6 | 39.4 | 40 |
| DPS5 | Update regarding digital payment service available from time to time | 26 | 30 | 13 | 21 | 10 |
| DPS6 | I find that it is easier to conduct financial transaction through digital mean | 3.9 | 8 | 9 | 49.1 | 30.3 |
| DPS7 | Digital payment system provides good mechanism, so I feel more comfortable while performing digital transaction | 5.3 | 23 | 8 | 52.7 | 11 |
| DPS8 | There is well-regulated law relating to digital payment system | 5.1 | 13.4 | 5.2 | 52.7 | 23.6 |
| DPS9 | I trust on digital payment system that it will not lead to transaction fraud | 30 | 22 | 21 | 12 | 8 |
| DPS10 | It follows simple steps for completing the particular transactions | 4.1 | 13 | 22 | 30 | 30.9 |
| DPS11 | An electronic payment system is easy to use | 10 | 21 | 20 | 32 | 17 |
| DPS12 | Confidential information is delivered safely to customers | 6 | 21 | 13 | 41 | 19 |
| DPS13 | Track and maintain the digital record of every transaction | 31 | 20.1 | 21 | 15.6 | 12.3 |
| DPS14 | I trust on the ability of a digital payment system to protect my privacy | 21 | 12 | 13 | 33 | 21 |
| DPS15 | Effective complaints and redressal mechanism. | 33 | 24 | 6 | 23 | 14 |
| DPS16 | Digital payment system provides good mechanism, so I am not concerned regarding security and data protection issues | 15.2 | 19.8 | 11 | 33 | 21 |
| DPS17 | It is providing speedy refund mechanism | 41 | 13 | 17 | 18 | 11 |
| DPS18 | Heavily regulated and protected from any risk | 13 | 10 | 19 | 31 | 27 |
| DPS19 | Transaction take place in immediate time | 14 | 21 | 13 | 41 | 11 |
| DPS20 | The structure and contents of the web site/app are easy to understand | 31 | 21 | 9 | 21 | 18 |
| DPS21 | Digital payment offers cash back and reward points to the users | 10 | 19 | 11 | 43 | 21 |
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