|
| Variables | Title item | References |
|
| Self-efficacy | I think I can bring valuable content related to epidemic prevention and control to other users | [55] |
| I think I have a lot to say about relevant knowledge of epidemic prevention and control |
| It makes no difference to me whether other users respond to what I post or not |
| I prefer to answer questions with a high degree of certainty |
| Outcome expectation | I get a sense of satisfaction and achievement when the knowledge I share is widely recognized | [35] |
| When the knowledge I shared receives many likes, the number of quality answers I contribute will increase |
| When I am praised for the knowledge I share, I feel that I am recognized and respected |
| I am more effective at contributing quality responses when the act of sharing brings the expectation of interpersonal benefit |
| The level of responses I contribute will increase when the act I share brings the expectation of financial gain |
| Community atmosphere (reciprocity) | When I answer others’ questions in the community, I want others to answer mine too | [45] |
| When I share knowledge about epidemic prevention and control, I want to be able to take knowledge from the community as well |
| I think Zhihu is a platform where interests are exchanged |
| Community atmosphere (trust) | I believe there is a spirit of camaraderie and mutual support in the community | [56] |
| I think you can find a sense of belonging in a community |
| I believe that the knowledge about epidemic prevention and control I have gained from the community is reliable |
| Community atmosphere (fairness) | I think what I get is fair compared to how motivated I am to answer questions | [57] |
| I think what I get is fair compared to the amount of time I contribute to the community |
| I think it is fair to say that the quality answers I provide are the same as the quality answers I get |
| Request | When the requests for knowledge meet physiological and safety needs, I will improve the knowledge sharing | [58] |
| When the requests for knowledge meet social needs, I will improve the knowledge sharing |
| When the requests for knowledge meet self-fulfilling needs, I will improve the knowledge sharing |
| Knowledge hiding | In the community, when another user asks for knowledge about epidemic prevention and control, I give a response that may not be the information he needs | [59] |
| In the community, when other users ask for knowledge about epidemic prevention and control, I refuse to help even if I know the answer |
| In the community, when other users ask for knowledge about epidemic prevention and control, I reply “I will help later” but in reality, it is “I will delay as long as I can.” |
| In the community, I prefer to hoard knowledge rather than share it |
| Knowledge hiding (evasive hiding) | When someone asks for information about epidemic prevention and control, I will verbally promise to help him but I do not really intend to help him | [60] |
| When someone asks for information about epidemic prevention and control, I will agree to help him but will give him a different message |
| When someone asks for information about epidemic prevention and control, I will tell him I will help him in the future but actually, I put it off for as long as possible |
| Knowledge hiding (playing dumb) | When I exchange information with other users, although I know some information, I say I do not know |
| When I exchange information with other users, I pretend not to know what they are talking about |
| Knowledge hiding (rationalized hiding) | When other users ask for information about epidemic prevention and control, I explain that the information is confidential and is only visible to specific people |
| When other users asked for information about epidemic prevention and control, I say I do not know much about this topic |
| When other users asked for information about epidemic prevention and control, I will tell them I want to tell them, but I cannot |
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