Research Article

Digital Outburst: The Expression of a Social Crisis through Online Social Networks

Table 2

Description of the analysis categories for the news/events during the Chilean social outbreak.

CategoryDefinitionSubcategory

AgentSocial sector from where the action described in the news or event is exercised.Art, culture, and entertainment; citizenship, sports, entrepreneurship, armed forces (AF), forces of order and security (FOS), government, national media, international media, international organizations, private organizations, public organizations, social organizations, others, political party, judicial branch, legislative branch, services.

AffectedWhat or who receives the action described in the news or event.The same subcategories as in agent category, plus events, goods, and services.

TerritoryGeographical location where the news or event studied takes place.Country, international, different cities in Chile (e.g.: Valparaíso, santiago, temuco).

Type of relationshipHow to characterize the agent-affected relationship, from the affected person’s reaction.Synergistic or conflictive.

Type of eventCharacterization of the pattern of the event or news based on the main action that is described.Constitutional accusation, social support, search for consensus, controversial behavior, control, unprecedented control, internal control FA or FOS, damage to goods and/or services, report human rights violations, detention of FA or FOS members, demand for the cessation of violence, event management, service management, FA or FOS impunity, social mobilization, reparation, police repression, violence.