Research Article

Research on Path Optimization of Vehicle-Drone Joint Distribution considering Customer Priority

Table 4

Initial characteristic index.

 Primary indicatorsSecondary indicators

Customer priority levelCustomer value0: recent consumption
1: consumption frequency
2: attention level
3: creditworthiness
4: consumption strength
5: activation
6: comments on value
7: accept consumption recommendations and successful consumption times
8: forecast future purchases based on history
9: whether it is a famous customer
10: whether you are a VIP customer
11: number of new customers referred
12: whether to give good reviews after the sale
Urgency of customer needs13: accept the latest distribution time
14: whether the expedited has been processed
15: the delivery cycle is too long due to logistics reasons
16: whether it is a special commodity
Priority distribution of the impact of this customer to the enterprise17: the benefits to the business
18: the cost to the business
19: whether to bring the enterprise backlog of goods