Exploring Influencing Factors of Passenger Satisfaction toward Bus Transit in Small-Medium City in China
Table 5
Estimation results of the OL model and OP model.
Variables
OL
OP
OR#
Coef.
p value
Coef.
p value
Individual attributes
Gender Male vs female
−0.1905
0.1090
−0.1192
0.0770
Cars Yes vs no
0.0558
0.6330
0.0048
0.9420
Age
0.0979
0.0390
0.0467
0.0820
1.1029
Education
High vs junior
0.2096
0.1710
0.0932
0.2830
Undergraduate vs junior
0.0513
0.7570
0.0000
0.9990
Graduate vs junior
−0.1904
0.6540
−0.1853
0.4410
Occupation
Enterprise staff vs government person
−0.0653
0.7800
−0.0458
0.7280
Student vs government person
0.0391
0.8880
−0.0254
0.8710
Self-employed vs government person
−0.1585
0.6540
−0.0795
0.5270
Monthly income
0.0258
0.7340
0.0174
0.6910
Travel purposes (mandatory travel vs leisure travel)
−0.1230
0.3330
−0.0555
0.4390
Travel activity attributes
Traveling frequency
0.0144
0.7830
0.0086
0.7730
Daily average traveling time
−0.1316
0.1450
−0.0793
0.1260
Daily average waiting time
−0.1177
0.0490
−0.0608
0.0740
0.8890
Perceived service attributes
Perceived waiting time
0.1715
0.0690
0.1161
0.0270
1.1871
Transferring convenience
0.3076
0.0070
0.1485
0.0190
1.3602
Service attitude of the driver
0.2754
0.0040
0.1396
0.0090
1.3171
Intelligent travel information service
0.3720
0.0001
0.1957
0.0010
1.4506
Riding comfort
0.0244
0.8280
0.0038
0.9520
Waiting environment
0.1754
0.1320
0.1195
0.0660
Hygienic environment inside the bus
0.4006
0.0010
0.1832
0.0060
1.4927
Ticket price
0.3768
0.0001
0.2101
0.0001
1.4576
Bus route setting
0.2022
0.0910
0.0882
0.1730
1.2241
Bus stop setting
0.5875
0.0001
0.3348
0.0001
1.7995
Thresholds
Unqualified
2.1488
1.3401
Poor
3.8288
1.9989
Fair
7.2371
3.7469
Good
11.1399
5.9293
Model measures
AIC
2324.5520
2346.7360
BIC
2471.3310
2493.5140
#ORs of the variables in the OL model, variables that are significant at 90% confidence level,variables that are significant at 95% confidence level, variables that are significant at 99% confidence level.
