A New Decision Support Framework with Picture Fuzzy Information: Comparison of Video Conferencing Platforms for Higher Education in India

Table 6

Criteria rating matrix in terms of PFNs (calculated by aggregating responses on linguistic scales).

Criteria	PFN
	μ	η
C1	0.786	0.143	0.071
C2	0.786	0.143	0.071
C3	0.714	0.214	0.071
C4	0.571	0.286	0.143
C5	0.357	0.429	0.214
C6	0.214	0.357	0.429
C7	0.500	0.429	0.071
C8	0.357	0.500	0.143

Note: the colors are representing the nature of the criteria; green: maximizing criteria and red: minimizing criteria.