Research Article

A SCI Analysis Model: Research on Influencing Factors of Local E-Government Responsiveness in China

Table 3

Examples of local government response system.

Government levelName of policyTime of introduction

ProvinceThe People’s Government of Anhui Province: “Further Strengthen and Standardize the Working Rules of the Governor’s Mailbox, Governor’s Hotline and Online Message Handling”2014
Liaoning Provincial People’s Government: “Opinions on Further Strengthening and Improving the Handling of Letters from the People and Messages from the People’s Website”2016
Hunan Provincial People’s Government: “Rules for Handling Letters from ‘Governor’s Mailbox’ on the Portal Website of Hunan Provincial People’s Government”2018

CityHuainan Municipal People’s Government: “Measures for the Administration of Mayor’s Mailbox on the Portal Website of Huainan Municipal People’s Government”2015
Liupanshui Municipal People’s Government: “Notice on Further Strengthening the Handling of Mayor’s Mailbox”2008
Zhangjiajie Municipal People’s Government: “Notice on Further Improving the Online Letter Handling of ‘Governor’s Mailbox’ and ‘Mayor’s Mailbox’”2014