A SCI Analysis Model: Research on Influencing Factors of Local E-Government Responsiveness in China
Table 3
Examples of local government response system.
Government level
Name of policy
Time of introduction
Province
The People’s Government of Anhui Province: “Further Strengthen and Standardize the Working Rules of the Governor’s Mailbox, Governor’s Hotline and Online Message Handling”
2014
Liaoning Provincial People’s Government: “Opinions on Further Strengthening and Improving the Handling of Letters from the People and Messages from the People’s Website”
2016
Hunan Provincial People’s Government: “Rules for Handling Letters from ‘Governor’s Mailbox’ on the Portal Website of Hunan Provincial People’s Government”
2018
City
Huainan Municipal People’s Government: “Measures for the Administration of Mayor’s Mailbox on the Portal Website of Huainan Municipal People’s Government”
2015
Liupanshui Municipal People’s Government: “Notice on Further Strengthening the Handling of Mayor’s Mailbox”
2008
Zhangjiajie Municipal People’s Government: “Notice on Further Improving the Online Letter Handling of ‘Governor’s Mailbox’ and ‘Mayor’s Mailbox’”