| ā | Lead time A6 | Timely delivery A7 | Technical support A8 | Response efficiency A9 | Weight |
| Lead time A6 | (1, 1, 1) | (1/2, 1, 5/4) | (1, 2, 9/4) | (5/2, 3, 13/4) | 0.39 | Timely delivery A7 | (4/5, 1, 2) | (1, 1, 1) | (1/2, 1, 5/4) | (1, 2, 5/2) | 0.29 | Technical support A8 | (4/9, 1/2, 2) | (4/5, 1, 2) | (1, 1, 1) | (1, 2, 9/4) | 0.26 | Response efficiency A9 | (4/13, 1/3, 2/5) | (2/5, 1/2, 1) | (4/9, 1/2, 1) | (1, 1, 1) | 0.06 |
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