Research Article

Identifying and Ranking the Factors Influencing the Performance of Human Resources in Mostazafan Foundation Using Fuzzy Delphi-AHP and BSC Methods

Table 11

Matrix of pairwise comparisons of criteria in terms of growth and learning.

CriteriaPercentage of development programs implementedTime required to qualifyPercentage of planned horizontal upgradesAcquisition of managerial positions by current employeesManagers who have completed a course in performance managementRates of trained staffPercentage of key employees with a development planPer capita educationStaff rates with a coachTraining effectiveness

Percentage of development programs implemented111310.330.210.20.33
Time required to qualify111410.330.1710.25
Percentage of planned horizontal upgrades111610.330.12510.20.33
Acquisition of managerial positions by current employees0.330.250.17110.330.210.24
Managers who have completed a course in performance management111110.330.1110.20.33
Rates of trained staff3333310.3330.331
Percentage of key employees with a development plan5685931513
Per capita education111110.330.210.20.33
Staff rates with a coach5555531513
Training effectiveness30.230.25310.3330.331