Identifying and Ranking the Factors Influencing the Performance of Human Resources in Mostazafan Foundation Using Fuzzy Delphi-AHP and BSC Methods

Table 12

Normalization table of hierarchical analysis process in terms of growth and learning.

Criteria	Percentage of development programs implemented	Time required to qualify	Percentage of planned horizontal upgrades	Acquisition of managerial positions by current employees	Managers who have completed a course in performance management	Rates of trained staff	Percentage of key employees with a development plan	Per capita education	Staff rates with a coach	Training effectiveness
Percentage of development programs implemented	0.05	0.05	0.04	0.10	0.04	0.03	0.05	0.05	0.05	0.02
Time required to qualify	0.05	0.05	0.04	0.14	0.04	0.03	0.05	0.05	0.05	0.27
Percentage of planned horizontal upgrades	0.05	0.05	0.04	0.21	0.04	0.03	0.03	0.05	0.05	0.02
Acquisition of managerial positions by current employees	0.02	0.01	0.01	0.03	0.04	0.03	0.05	0.05	0.05	0.22
Managers who have completed a course in performance management	0.05	0.05	0.04	0.03	0.04	0.03	0.03	0.05	0.05	0.02
Rates of trained staff	0.14	0.15	0.12	0.10	0.12	0.10	0.09	0.14	0.09	0.05
Percentage of key employees with a development plan	0.23	0.31	0.33	0.17	0.35	0.25	0.27	0.23	0.26	0.16
Per capita education	0.05	0.05	0.04	0.03	0.04	0.03	0.05	0.05	0.05	0.02
Staff rates with a coach	0.23	0.26	0.21	0.17	0.19	0.25	0.27	0.23	0.26	0.16
Training effectiveness	0.14	0.01	0.12	0.01	0.12	0.10	0.09	0.14	0.09	0.05