Research Article

Identifying and Ranking the Factors Influencing the Performance of Human Resources in Mostazafan Foundation Using Fuzzy Delphi-AHP and BSC Methods

Table 8

Matrix of pairwise comparisons of criteria in terms of internal processes.

 Duration of the recruitment processNew employee compliance rateKey staff leave ratesNumber of employees of the human resources unit to the total number of employeesEmployee leave rateService compensation gap with market standardsAgility in hiring the right forceNumber of operational plans executed to the total number of programs

Duration of the recruitment process10.27270.330.21
New employee compliance rate51960.330.330.21
Key staff leave rates0.140.1111470.29
Number of employees of the human resources unit to the total number of employees0.50.161110.3351
Employee leave rate0.1430.25110.330.21
Service compensation gap with market standards330.1433133
Agility in hiring the right force5550.250.3315
Number of operational plans executed to the total number of programs110.11110.330.21