Analyzing Impact of Intellectual Capital on Business Performance Using Structural Models Based on Customer Knowledge Management

Table 10

Test of mediating hypotheses.

Hypothesis	Standard beta value					Result
The relationship between intellectual capital and business performance	β3	β2	0.82			Approved
The role of customer knowledge management concerning intellectual capital and business performance	Customer knowledge management and intellectual capital	Customer knowledge management and business performance	Total effect	Indirect effect	Direct effect
	0.42	0.68	0.87	0.42	0.59