Analyzing Impact of Intellectual Capital on Business Performance Using Structural Models Based on Customer Knowledge Management

<table class="table-group" id="tab9"><tr><td><table class="table"><tr><td class="thead-hr" colspan="2"><hr/></td></tr><tr class="thead"><td class="align_left">Research variable</td><td class="align_center">Communality</td></tr><tr><td class="thead-hr" colspan="2"><hr/></td></tr><tr><td class="align_left">Human capital</td><td class="align_center">0.361</td></tr><tr><td class="align_left">Structural capital</td><td class="align_center">0.448</td></tr><tr><td class="align_left">Relational capital</td><td class="align_center">0.390</td></tr><tr><td class="align_left">Business performance</td><td class="align_center">0.514</td></tr><tr class="table-tr"><td colspan="2"><hr class="tbody-hr"/></td></tr></table></td></tr></table>

Discrete Dynamics in Nature and Society

tab9

Table 9

Table 9: Analyzing Impact of Intellectual Capital on Business Performance Using Structural Models Based on Customer Knowledge Management 