Examining and Expanding the Expectancy Disconfirmation Model: Evidence from Rural China

Table 3

Comparisons of path coefficients with earlier studies.

	This study; Rural	Van Ryzin (2004); Urban	Van Ryzin (2006) Local government
Expectations —> performance	0.32	0.34	0.35
Expectations —> disconfirmation	−0.36	−0.68	0.03
Performance —> disconfirmation	0.45	0.40	0.68
Expectations —> satisfaction	0.14	0.69	0.10
Performance —> satisfaction	0.22	0.20	0.41
Disconfirmation —> satisfaction	0.40	0.67	0.49