Explaining the Effective Factors on Digital Transformation Strategies in the Telecom Industry of Iran Using the Delphi Method

Table 8

Global factors weight.

Factors	Code	Weight
Customer	C1	0.163
	C11	0.321
	C12	0.325
	C13	0.354
Business model	C2	0.170
	C21	0.497
	C22	0.503
Culture	C3	0.167
	C31	0.351
	C32	0.334
	C33	0.315
Workforce	C4	0.161
	C41	0.466
	C42	0.534
Technology	C5	0.165
	C51	0.227
	C52	0.254
	C53	0.263
	C54	0.256
Governance	C6	0.174
	C61	0.145
	C62	0.179
	C63	0.154
	C64	0.171
	C65	0.180
	C66	0.170