Depression Care Management: Can Employers Purchase Improved Outcomes?
Table 1
Survey questions.
Survey questions
Criteria Addressed
(1) Does your depression care management product have a process to systematically identify employees with depression? If yes, can you describe how you identify employees with depression? If no, do you have the potential to do this if a purchaser requested it?
Criterion 1: engaging eligible patients
(2) Does your depression care management product include systematically educating patients about depression and its treatment? If no, do you have the potential to do this if a purchaser requested it?
Criterion 2a: patient education
(3) Does your depression care management program provide short-term monitoring of patients (within the first 6 months) to assess treatment adherence and symptom changes? If yes, how often does the depression care manager contact the average program participant in the first 6 months after the patient is engaged in the program? Note “as needed” if that’s what the respondent says. If no, do you have the potential to do this if a purchaser requested it?
Criterion 2b: short-term monitoring
(4) Does your depression care management program provide long-term monitoring of patients (beyond 6 months) to assess treatment adherence and relapse? If yes, how often does the depression care manager contact the average program participant 7–24 months after the patient is engaged in the program? Note “as needed” if that’s what respondent says. If no, do you have the potential to do this if a purchaser requested it?
Criterion 2c: long-term monitoring
(5) Does your depression care management product include regular care manager supervision by a mental health professional? If yes, how often does the supervision occur on average? If no, do you have the potential to do this if a purchaser requested it?
Criterion 3: care manager supervision
(6) Does your depression care management program include contacting the patient’s primary care or other referring physician if the patient fails to improve? If yes, how often does your depression care manager contact the patient’s primary care physician in an average group of 100 program participants? (a) ~1 in 100 program participants; (b) ~10 in 100; (c) ~20 in 100; (d) more than 20 in 100. If no, do you have the potential to do this if a purchaser requested it?