Payment Reforms for Prehospital Care Services in a Middle Income Country: Assessing Implementation and Patient Outcomes Using a Mixed-Methods Approach

Table 2

List of themes and subthemes for guiding data gathering in focus-group or individual interview sessions.

Themes	Subthemes
Governance	Structure and functions of provincial Health office
	Functioning of the PHO in relation to NIEMS and other key actors in a province
Service delivery	Structure and functions of EMS agencies, EDC, and hospital emergency departments
	Scope and volume of the services
Human resources	Staff mix, number of staffs, turn-over rate
	Qualification and certification; capacity building
	Compensation, welfare
Financing	Sources of revenues; cash flows; financial status
	Direct experiences with the two systems
	Reflections on principles of the two systems
Information	Structure and functions of information systems
	Utilization of data and information to support functioning of other building blocks in EMS systems
Technology	Logistics for the delivery of EMS services: timeliness, relevance, adequacy