Emotionally Intelligent Chatbots: A Systematic Literature Review

Table 2

Quality assessment checklist.

#	Question
Q1	Is the study relevant to our research?
Q2	Are the research aims and contributions clearly identified?
Q3	Is the problem statement clear?
Q4	Is the experimental setup described adequately?
Q5	Are the techniques/methods clearly explained and analyzed?
Q6	Are the results compared to previous studies/baseline?
Q7	Is sufficient data used for the evaluation of the model?
Q8	Is the proposed technique evaluated using established metrics?
Q9	Is the conclusion explained clearly and linked to the purpose of the study?
Q10	Is the source of the article credible (published in a ranked venue)?
Q11	Has the study been cited in other publications?