Determinants of Customer Loyalty toward Mobile Wallet Services in Post-COVID-19: The Moderating Role of Trust

Table 2

Reliability examination.

Variables	Acronym	PU	PEOU	SQ	P&S	Trust	CL	CA	rho_A	CR
PU	PU1							0.710	0.713	0.838
	PU2	0.821
	PU3	0.748
	PU4	0.818
PEOU	PEOU 1		0.883					0.861	0.871	0.905
	PEOU 2		0.804
	PEOU 3		0.798
	PEOU 4		0.872
SQ	SQ1			0.668				0.805	0.818	0.874
	SQ2			0.874
	SQ3			0.836
	SQ4			0.796
P&S	P&S 1				0.741			0.818	0.834	0.880
	P&S 2				0.789
	P&S 3				0.890
	P&S 4				0.794
Trust	Trust1					0.819		0.845	0.846	0.890
	Trust2					0.801
	Trust3					0.778
	Trust4					0.749
	Trust5					0.782
CL	CL1						0.795	0.710	0.740	0.818
	CL2						0.609
	CL3						0.689
	CL4						0.806

PU1 was dropped as it had a [82].