Research Article

Determinants of Customer Loyalty toward Mobile Wallet Services in Post-COVID-19: The Moderating Role of Trust

Table 4

PLS bootstrapping results.

HypothesisStd. betaStd. deviationT values valuesDecisionVIFSRMR

H10.0480.0830.579 (0.563)Reject2.2760.0720.353
H20.0260.0440.597 (.551)Reject1.448
H30.2670.0614.357 (0.000)Accept2.951
H40.2970.0604.916 (0.000)Accept2.997
H50.3480.0754.611 (0.000)Accept2.569
H6-0.1270.1091.165 (0.244)Reject
H7-0.0170.0910.183 (0.855)Reject
H80.2600.1082.394 (0.018)Accept
H9-0.0850.1020.838 (0.402)Reject

, , and .