Artificial Intelligence in the Eyes of Society: Assessing Social Risk and Social Value Perception in a Novel Classification

Table 4

Social risk and social value means and standard deviation for each cluster.

	Cluster	Social value		Social risk
1	Intelligent toys for kids, employee’s recruitment and selection, automatic facial recognition, intelligent photo management, shopping habit prediction, automatic social media content selection, social media chatbots, targeted advertising, user profiling for targeted marketing campaigns	3.38c (0.19)	>	2.27b (0.12)
2	Assisted surgery, drug combination, medical diagnostics	2.73a (0.13)	<	3.85c (0.13)
3	Smart airfare price prediction, automatic text translator, speech-to-text applications, smart traffic management systems	2.35a (0.15)	<	3.45c (0.25)
4	Smart chess player	1.60 (0.78)	N/A	2.16 (0.91)
5	Intelligent customer care assistants, smart e-mail assistant, product and service recommendations, autonomous and self-driving cars, students’ performance evaluation, thief and suspicious person recognition, voice assistants	3.07 a (0.18)	>	2.86a (0.23)
6	Political propaganda chatbots	3.90 (1.03)	N/A	1.67 (0.99)

Note. Standard deviations are reported between parentheses. Different subscripts indicate significant differences between clusters on each dimension (column); logical symbols (>, <, and =) indicate comparisons within each cluster between the 2 dimensions (row). N/A = not applicable.