Research Article

Towards a Conceptual Model of Users’ Expectations of an Autonomous In-Vehicle Multimodal Experience

Table 4

Retrieved subthemes (tasks) from each context.

ContextSubthemes (tasks)Subconditions

Switching-required contextT1: quick starting/pausing/stopping actions
T2: skipping and switching
T3: quick request for info/visual info
T4: synchronising
T5: arranging interior physical space
T6: picking and selecting the specific information
T7: adjusting specific settings that require graduality

Emotion-underlain contextT8: finding stability and calmnessT8a: when in low arousal
T8b: when in high arousal
T9: gaining control and confidence
T10: creating/activating

Idle-away contextT11: consuming mediaT11a: when activating the media
T11b: when conducting the secondary activity when consuming media
T12: receiving recommendationsT12a: requested recommendations
T12b: unrequested recommendations

Less-controllable contextT13: getting assurance (for what I cannot control)
T14: getting information (for what I can still control)
T15: reporting the error
T14a: when mildly hazardous
T14b: when severely hazardous

Time-sensitive contextT16: showing the urgencyT16a: when the vehicle is reactive
T16b: when the vehicle is proactive
T17: relieving the stress of the urgency
T18: getting reassurance

Task-oriented contextT19: focusing on a task
T20: becoming aware of surrounding when focused
T21: conducting consecutive tasks
T22: avoiding intrusiveness