Research Article

“The Service, I Could Not Do without It…”: A Qualitative Study Exploring the Significance of Meals on Wheels among Service Users and People Who Refer Them to the Service

Table 1

Participant characteristics (n, %).

Meals on Wheels service usersMeals on Wheels referrers
(n = 7)(n = 21)

Area
South West4 (57.1)7 (33.3)
North West3 (42.9)3 (14.3)
South East0 (0.0)4 (19.0)
East Midlands0 (0.0)7 (33.3)

Sex of participants
Male2 (28.6)3 (14.3)
Female5 (71.4)18 (85.7)

Sex of service users referred
Male11 (52.4)
Female9 (42.9)
Male and female (two service users)1 (4.8)

Relationship of referrer to service user
Niece/nephew1 (4.8)
Child/stepchild15 (71.4)
Grandchild1 (4.8)
Sibling2 (9.5)
Carer1 (4.8)
Power of attorney1 (4.8)
Age of service user (years)a86.8 (8.8, 76–94)83.9 (10.3, 57–94)
Duration of MoWs use (months)a24.6 (20.6, 2.5–60)22.4 (24.4, 2–102)
Frequency of MoWs use (days per week)a6.1 (1.6, 3–7)5.8 (1.8, 1–7)

Type of meal received
Lunch7 (100.0)21 (100.0)
Evening meal (in addition to lunch)3 (42.9)2 (9.5)

Who set up the service
Referrer3 (42.9)20 (95.2)
Social care worker/social care assessment2 (28.6)1 (4.8)
Carer2 (28.6)0 (0.0)

Reason for setting up the service
Blindness1 (14.3)2 (9.6)
Dementia0 (0.0)9 (42.9)
Hip fracture/knee replacement1 (14.3)1 (4.8)
Following hospital discharge0 (0.0)2 (9.6)
Inability to perform everyday activities due to ageing2 (28.6)0 (0.0)
Mobility challenges2 (28.6)3 (14.3)
Learning disability0 (0.0)1 (4.8)
Stroke1 (14.3)1 (4.8)
Self-neglect0 (0.0)1 (4.8)
Mental health condition0 (0.0)1 (4.8)

Service users in receipt of care package/care services
Yes4 (57.1)17 (81.0)
No0 (0.0)2 (9.5)
Not mentioned3 (42.9)2 (9.5)

Who pays for MoWs
Service user7 (100.0)20 (95.2)
Referrer0 (0.0)1 (4.8)

MoWs, Meals on Wheels. aNumbers represent mean (standard deviation, range).