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| Attributes | Levels |
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| (1) Information about quality | The navigation service might provide detailed information about the quality of local social care providers, or no information about quality is provided |
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| (2) Information about finances | It might provide information about how to manage your finances to meet the costs of care, or no information about finances is provided |
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| (3) Information about availability | It might provide up-to-date information on which care providers have availability, or no information about availability is provided |
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| (4) Help to “think things through” | It might provide help by talking you through the things you need to think about when making choices, or no help is provided to think things through |
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| (5) Who will help me? | It might be through |
| (i) One person that you get to know, or |
| (ii) Several people who you do not get to know |
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| (6) What organisation runs it? | The navigation service might be run by |
| (i) A local authority (the council), or |
| (ii) A local not-for-profit organisation (charity), or |
| (iii) A private-sector organisation |
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| (7) Waiting time | The navigation service might be |
| (i) Available immediately, or |
| (ii) You may have to wait a number of weeks |
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| (8) Cost to you | It may be provided free to you, or you may have to pay a one-off fee of £100, £300, or £600 |
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