Research Article

Non-Take-Up of Benefits and Rights: The Universality-Selectivity Debate as Reflected in Online Information and User Patterns

Table 1

Descriptive statistics.

Min.Max.MeanStandard DeviationMann–Whitney test value

Page views305474494063.9320903.9510.022
Unique page views94929913339.9317818.7600.036
Average visit time14.7271475151.30995.7060.036
Page entrances04581512308.1114768.7050.0666
Bounce rate01.0000.4550.181<0.001
Exit percentage00.9440.4020.189<0.001
Word count1185948609.63468.022<0.001
Sentence count1132448.4730.423<0.001
Average words in sentence3.40822.41011.4272.6990.042
Eligibility conditions (bullets and words)0964.477.580<0.001
Take-up process (bullets and words)0948.7411.2920.904

N = 2662;  < 0.05.