Non-Take-Up of Benefits and Rights: The Universality-Selectivity Debate as Reflected in Online Information and User Patterns

Table 2

Descriptive statistics divided into universal and selective pages.

	Min. Universal	Selective	Max. Universal	Selective	Mean Universal	Selective	Standard Deviation Universal	Selective
Page views	30	31	474131	547449	409	637	18732	37522
Unique page views	9	23	420690	492991	336	522	15657	33679
Average visit time	16.2	14.72	945.6	1475	132.76	122	93.69	115.59
Page entrances	0	0	365054	458151	123	136	12305	33679
Bounce rate	0	0	1	1	0.44	0.38	0.17	0.19
Exit percentage	0	0.17	0.93	0.94	0.39	0.33	0.18	0.16
Word count	118	168	5948	2472	457	640	461.64	501.62
Sentence count	11	11	324	309	39	57	28.93	40.76
Average words in sentence	3.4	7	22.4	18.79	11.22	11.27	2.73	2.18
Eligibility conditions (bullets and words)	0	0	70	96	2	5	6.53	14.47
Take-up process (bullets and words)	0	0	83	94	5	5	10.95	14.47

Universal: N = 2445; Selective: N = 217.