Research Article

Leveraging Community Support Services to Support an Integrated Health and Social System Response to COVID-19: A Mixed Methods Study

Table 3

Characteristics of community support services clients screened with the interRAI CVS.

VariableFrequency (%) (N = 594)

Age a
<6556 (9.4)
65–84318 (53.5)
≥85185 (31.1)

Gender
Female406 (68.4)
Male188 (31.6)

Living accommodation
Own home566 (95.3)
Congregate setting28 (4.7)

Living arrangement
With relatives293 (49.3)
Alone287 (48.3)
With nonrelatives14 (2.4)

COVID-19 symptom count
0527 (88.7)
148 (8.1)
213 (2.2)
3+6 (1.0)
COVID-19 emergency care flagged21 (3.5)

Major comorbidity count
Low risk313 (52.7)
Elevated risk269 (45.3)
High risk12 (2.0)

Assessment urgency algorithm
Lowest urgency (1-2)366 (61.6)
Medium urgency (3-4)139 (23.4)
Highest urgency (5-6)89 (15.0)

Function
Impaired self-reliance144 (24.2)
1 or more impaired ADLs101 (17.0)
Cannot obtain both medications and groceries47 (7.9)

Psychosocial status
Fair or poor self-rated health140 (23.6)
Loneliness203 (34.2)
Overwhelmed caregiver25 (4.2)

Financial trade-offs
Before COVID-19 pandemic29 (4.9)
During COVID-19 pandemic35 (5.9)

Health service use over past 90 days
Inpatient hospital34 (5.7)
Emergency room visit63 (10.6)
Visit with a physician or nurse practitioner238 (40.1)

Note. ADL = activities of daily living. aData missing for n = 35.