|
Variable | Source | Scoring | Total range |
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Regulatory compliance | Wellbeing survey—item from Rizzo et al.’s role conflict and ambiguity scales: “In some situations I had to violate regulations to get my job done” | Likert scale 1–5. 1 indicated disagreement and 5 indicated full agreement with the statement. For this study dichotomized; did not violate against regulations (1 “never”) and did violate against regulations (2 to 5) | 0 (no violation) to 1 (violated against regulations) |
|
Indirect care time | Time Measurement Survey | Time measured in minutes | 0–255 |
|
Number of disruptions | Wellbeing Survey | Total count of disruptions | 0–20 |
|
Number of clients/number of visits | Time Measurement Survey | Total count of clients/visits during one working day | Service housing 0–20 |
Home care 0–24 |
|
Clinical complexity of clients | RAI registry Case Mix Index (CMI) | The CMI baseline is 1, with values exceeding 1 indicating clients requiring more resources, and values under 1 indicating clients requiring less resources | Home care 0.792 to 3.046 |
Service housing 0.682–1.178 |
|
Care time in relation to the clinical complexity of clients | RAI registry(CMI) + direct care time (Time Measurement Survey) | Measured by subtracting the amount of care time reported in the staff time measurement from the clients CMI group | −2.269–3.852 |
|
Team autonomy | Manager survey—seven items related to team autonomy | Likert scale 1–4. 1 indicating “not at all” and 4 “the team can decide fully independently” | 1 to 4 |
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Working for a public/private organization | RAI registries. Only for service housing facilities | Private/public | Private/public |
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Perceived lack of time | Wellbeing Survey—item from Rizzo et al.’s role conflict and ambiguity scales. “Lack of time to do job properly” | Likert scale 1–5. 1 indicated disagreement and 5 indicated full agreement with the statement | 1 to 5 |
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Perceived lack of resources | Wellbeing Survey—item from Rizzo et al.’s role conflict and ambiguity scales. “Assigned tasks without being provided the tools and/or resources to complete the tasks” | Likert scale 1–5. 1 indicated disagreement and 5 indicated full agreement with the statement | 1 to 5 |
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