Improving Consumer Satisfaction with Addiction Treatment: An Analysis of Alumni Preferences

Table 1

Population profile of 379 survey respondents.

Demographic category	Sample size	Frequency	Percent distribution
Age of entering treatment	377
Under 18		1	0.27
18–25		20	5.31
26–39		86	22.81
40–59		249	66.05
60+		21	5.57
Reason for entering treatment	377
Family intervention		53	14.06
Court mandated		23	6.10
Doctor recommended		36	9.55
Personal choice		235	62.33
Other		30	7.96
Referral to facility	379
Medical referral		87	22.96
Friend or family referral		118	31.13
Legal referral		16	4.22
Personal search		101	26.65
Other		57	15.04
Primary payment method	378
Self-pay		60	15.87
Family or friend support		23	6.08
External financing (e.g., loan)		2	0.53
State or federal insurance		69	18.25
Private insurance		128	33.86
Combination of the above		49	12.96
Other		47	12.43