Application of Customer Segmentation for Electronic Toll Collection: A Case Study

Table 3

Extraction results of ETC customer segmentation index.

ETC card No.	R	F	M
61010922230010	30	1486	22055
61021101230035	1399	44	1535
61021101230035	1087	9	100
61032607230050	56	119	4400
……	……	……	……

Note. To protect privacy, the ETC card’s last six digits were replaced with asterisks ().